<header class="entry-header"><h1 class="entry-title">Auto Dialer Software program Evaluate: Who’s the Greatest?</h1><p class="entry-meta"><span class="entry-author">By <a class="entry-author-link" href="http://fitsmallbusiness.com/author/jeremymarsan/" rel="author"><span class="entry-author-name">Jeremy Marsan</span></a></span> <time class="entry-time" datetime="2015-07-16T14:42:32+00:00">on July 16, 2015</time> | <span class="entry-categories"><a href="http://fitsmallbusiness.com/category/buyers-guide/" rel="category tag">Buyers Guide</a>, <a href="http://fitsmallbusiness.com/category/sales-marketing/" rel="category tag">Sales &amp; Marketing</a></span> | <span class="entry-comments-link"><a href="http://fitsmallbusiness.com/auto-dialer-software-review/#comments">Comments (2)</a></span></p></header><div class="entry-content"><p>Auto Dialing is a catch-all time period for techniques that show you how to ring an inventory of telephone numbers. The premise is easy, however they really differ loads in how they handle calls, whether or not or not they supply telephone service and what superior options they provide. On this auto dialer software program evaluate we glance at three of the highest companies and in contrast their worth, options and performance. See our advice beneath together with an in depth comparability:</p><h2><b>Greatest Auto Dialer Software program For Small Companies: <a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank">CallFire</a></b></h2><p>We Suggest <a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank">CallFire</a> as the perfect auto dialer for small companies as a result of they're probably the most inexpensive, they supply VoIP telephone service immediately and since they're the one service that permits you to discuss on the telephone in addition to “name blast” with a pre-recorded message.</p><p><a class="button" href="https://www.callfire.com/?a_aid=fitsmallbusiness">Visit CallFire</a></p><p>Auto Dialer Abstract Comparability Desk</p><table id="tablepress-292" class="tablepress tablepress-id-292"><thead><tr class="row-1 odd"><th class="column-1"> </th><th class="column-2"><div><a href="http://fitsmallbusiness.com/goto/48301-2/" rel="nofollow">CallFire</a></div></th><th class="column-3"><div><a href="http://www.velocify.com/" rel="nofollow">Velocify</a></div></th><th class="column-4"><div><a href="http://www.five9.com/" rel="nofollow">Five9</a></div></th></tr></thead><tbody class="row-hover"><tr class="row-2 even"><td class="column-1"><div><b><br />Value of Base <br />Package deal</b></div></td><td class="column-2"><div><br />$zero/month<br /><br />5 cents/minute <br />(all telephone costs <br />included)</div></td><td class="column-3"><div><br />$100/person/month<br /><br />1.5 cents/minute<br />(telephone service costs <br />not included)</div></td><td class="column-4"><div><br />$185/person/month<br /><br />(all telephone costs <br />included)</div></td></tr><tr class="row-3 odd"><td class="column-1"><div><b><br />Are you able to additionally use <br />as your major <br />telephone service?</b></div></td><td class="column-2"><div>Sure</div></td><td class="column-3"><div>No</div></td><td class="column-4"><div>Sure</div></td></tr><tr class="row-4 even"><td class="column-1"><div><b>Dial Patterns</b></div></td><td class="column-2"><div><br />Progressive <br />Dialing</div></td><td class="column-3"><div><br />Preview <br />Dialing</div></td><td class="column-4"><div><br />Preview Dialing<br />Progressive Dialing<br />Predictive Dialing</div></td></tr><tr class="row-5 odd"><td class="column-1"><div><b><br />Are you able to play <br />a pre-recorded <br />message?</b></div></td><td class="column-2"><div><br />Sure, and you may name routinely</div></td><td class="column-3"><div><br />Sure, however you must manually begin every name</div></td><td class="column-4"><div><br />No</div></td></tr><tr class="row-6 even"><td class="column-1"><div><b><br />Can you allow <br />a pre-recorded <br />voicemail?</b></div></td><td class="column-2"><div><br />Sure</div></td><td class="column-3"><div><br />Sure</div></td><td class="column-4"><div><br />Sure</div></td></tr><tr class="row-7 odd"><td class="column-1"><div><b>Further <br />Options</b></div></td><td class="column-2"><div><br />- Mass Texting<br />- Key phrase Campaigns<br />- Name Recording</div></td><td class="column-3"><div><br />- Electronic mail Instruments<br />- Mass Texting<br />- Lead Seize<br />- Name Recording</div></td><td class="column-4"><div><br />- Electronic mail Instruments<br />- Name Recording<br />- Supervisor Monitoring</div></td></tr><tr class="row-8 even"><td class="column-1"><div><b>Integrations</b></div></td><td class="column-2"><div>Salesforce, <br />SugarCRM and lots of <br />others</div></td><td class="column-3"><div>Salesforce, Zillow, <br />DocuSign and extra</div></td><td class="column-4"><div>Salesforce, Zendesk <br />and some others</div></td></tr><tr class="row-9 odd"><td class="column-1"><div><b>Help</b></div></td><td class="column-2"><div>Monday to Friday<br />6am to 6pm PST<br /><br />Telephone and Electronic mail</div></td><td class="column-3"><div>Monday to Friday 6am to 6pm PST<br /><br />Telephone and Electronic mail</div></td><td class="column-4"><div>24/7<br /><br />Telephone and Electronic mail</div></td></tr><tr class="row-10 even"><td class="column-1"><div><b>Study Extra</b></div></td><td class="column-2"><div><a href="http://fitsmallbusiness.com/goto/48301-2/" rel="nofollow">www.CallFire.com</a></div></td><td class="column-3"><div><a href="http://www.velocify.com/" rel="nofollow">Velocify.com</a></div></td><td class="column-4"><div><a href="http://www.five9.com/" rel="nofollow">Five9.com</a></div></td></tr></tbody></table><div class="bg-section"><h4>Why We Suggest CallFire because the Greatest Auto Dialer For Small Companies</h4><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank"><img class="aligncenter wp-image-13224 size-medium" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/CallFire_Logo-300x106.png" alt="CallFire_Logo" width="300" height="106" /></a></p><p>CallFire offers you a great deal of calling and advertising instruments for a worth that’s a lot decrease than their opponents. Their pricing is scalable: There’s a pay-as-you-go plan that’s 5 cents a minute, or you may get 90 hours of name time for a hard and fast $199/month.</p><p>A few of the distinctive issues they do is that they allow you to play callers a pre-recorded message. This “Voice Broadcast” function is one thing you possibly can setup and run routinely, so that you don’t should name every quantity manually to get the message out. In addition they provide textual content blasting and a novel textual content advertising service that permits you to run campaigns resembling <i>“Textual content ICECREAM to 55555 for extra data.”</i></p><p>CallFire is a VoIP supplier in addition to an auto dialer, so telephone service is constructed into their pricing. If you wish to use CallFire as your foremost service supplier you possibly can even lease telephone numbers and take incoming calls.</p><p><a class="button" href="https://www.callfire.com/?a_aid=fitsmallbusiness">Visit CallFire</a></p></div><div class="bg-section"><h4>When to Use Five9?</h4><p><a href="http://www.five9.com/" target="_blank"><img class="aligncenter size-medium wp-image-13215" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/D5o-A3Vk_400x400-2-300x145.jpeg" alt="D5o-A3Vk_400x400 (2)" width="300" height="145" /></a></p><p>Five9 gives extra superior auto dialing options. Specifically, there’s predictive dialing, which may be useful in a bigger workplace with plenty of name brokers. The dialer goes via an inventory of numbers and waits for someone to truly choose up earlier than connecting an agent. Lifeless numbers and answering machines are skipped, which might save your brokers plenty of time.</p><p>The draw back to Five9 is the upper price ticket: It begins at $185/person/month for primary servi
ce. That very same quantity can go a lot additional with CallFire.</p><p><a class="button" href="http://fitsmallbusiness.com/auto-dialer-software-review/#">Visit Five9</a></p></div><div class="bg-section"><h4>How Auto Dialing Works</h4><div id="works">There are 2 methods to make use of an auto dialer: You may undergo an inventory of telephone numbers and depart a pre-recorded message, or you possibly can converse immediately on the telephone with shoppers.</div><p>The latter choice makes it simpler to name an extended checklist of leads and retains gross sales groups higher organized. Auto dialers also can hyperlink together with your CRM to show contact data, notes and different particulars concerning the lead or consumer, so it removes the effort of discovering notes earlier than a name.</p><p>Fairly easy proper? Not a lot. Auto dialers differ loads in how they undergo an inventory of numbers: Some will routinely ring one quantity after the following, whereas others give brokers management over when to start out (or skip) the decision. There’s three foremost dialing strategies (often known as dial patterns) that truly make an enormous distinction in how your crew features.</p><ul><li><strong>Preview Dialing</strong> offers the agent probably the most management. The system reveals you the quantity and call data (together with CRM information) first, then you possibly can click on to dial or move onto the following quantity.</li></ul><ul><li><strong>Progressive Dialing</strong> is like preview dialing besides the telephone will ring routinely after a preset period of time. You continue to get 20 seconds or so to view contact data.</li></ul><ul><li><strong>Predictive Dialing</strong> saves you probably the most time. The system goes down the checklist, dialing every quantity, and solely notifies you when someone picks up. This frees up all that point spent dialing leads that don’t reply. The draw back is you go into the decision blind because you don’t get to preview contact data. Additionally, you run the chance of lacking calls if someone solutions however all of your brokers are busy.</li></ul><p>That is the gist of auto dialing. CallFire makes use of progressive dialing, Velocify makes use of preview dialing and Five9 allows you to select between the three.</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire makes use of the progressive dialing sample. Telephone service is offered by CallFire, so that you simply must hookup a headset to your laptop and you can also make calls straight from their on-line dashboard.</p><p> </p><p>You may also play pre-recorded messages to shoppers, which is one thing you possibly can’t do with the opposite companies. With this function, you file your message, enter the checklist of numbers and the system does all of the work. If you wish to give shoppers the chance to answer the message, you possibly can create a “Press 1” choice – i.e. <i>“Press 1 to reschedule your appointment,”</i> which might join the caller to someone at what you are promoting.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify makes use of the preview dialing sample. They don't present telephone service themselves, however they do combine with suppliers. Once you click on to start a name, your telephone will ring and it is going to be Velocify making the outgoing name to the lead.</p><p>Velocify does allow you to play pre-recorded messages to shoppers, however you must manually ring every quantity and press a button to play the message.</p><p> </p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 allows you to select between preview, progressive and predictive dialing. Of the three, they're the one service to supply predictive dialing. Like CallFire, they supply telephone service for you, nonetheless you can't play pre-recorded messages to shoppers.</p></div></div><div class="bg-section"><h4>Value</h4><div id="price">Let’s say you've gotten three brokers who want 10 hours of name time per week every (or 120 hours whole per thirty days):</div><p>CallFire can be the most cost effective at $284/month. Velocify can be within the center at $408/month (excluding telephone service) and Five9 can be the most costly at $555/month.</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire has four completely different plans relying on the variety of minutes (or textual content messages) you want per thirty days. The pay-as-you-go plan is 5 cents per minute or textual content with no month-to-month payment. The Lite plan offers you 2,500 minutes for $99/month, the Startup plan offers you 5,500 minutes for $199/month and the Professional plan offers you 20,00zero minutes for $599/month. Further minutes bought are on the plan credit score worth.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify begins at $100/person/month. Not like the opposite companies, Velocify doesn't embrace telephone service, so you must think about that value as nicely. Regardless of this reality, Velocify additionally costs 1.5 cents/minute to cowl the price of transferring the decision.</p><p>You may improve to their superior “Lead Supervisor” or “Dial IQ” for $35 and $20/person/month respectively. This provides you extra instruments like automated SMS texting, interactive name menus and extra. (<a href="http://velocify.com/products/pricing-editions/">read more here</a>)</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/upl
oads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 doesn't publicly checklist pricing, however we do know their outbound calling service, which is what you want if you need the auto dialer, begins at $185/person/month.</p></div></div><div class="bg-section"><h4>Options</h4><p>All three of those companies provide these superior options:</p><ul><li><b>Auto-voicemail</b>. Once you attain a caller’s mailbox, you possibly can click on to play a pre-recorded voicemail message, moderately than should repeat the identical message again and again. With all these techniques in addition to CallFire this can be a handbook course of. It's a must to await the decision to ring and press a button once you attain the voicemail.</li><li><b>Name Recording. </b>Mechanically file telephone calls so you possibly can return and take heed to them later. That is one thing you possibly can activate and off, so that you don’t should file all telephone calls on a regular basis.</li><li><b>Name Stories. </b>View studies in your calls, together with discuss time per agent, name success fee and extra.</li></ul><p>Apart from that, every of those companies have distinctive extra options. In a nutshell, Callfire has textual content (SMS) advertising instruments, Velocify has robust lead administration for salespeople and Five9 has nice e mail instruments for customer support reps.</p><p> </p><p> </p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire has many extra communication and advertising options. You may mass-text shoppers, which works identical to mass-calling them with a pre-recorded message. You may even arrange promotional campaigns the place callers ship a textual content for more information – i.e. <i>“Textual content ICECREAM to 55555 to search out our present location.” </i>It prices a further payment to “lease” a key phrase, however the worth is simply between $10 and $25.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>The Velocify auto dialer is definitely an add on to their lead administration system. This product aggregates leads from many various techniques, together with webforms, advertising automation techniques and lots of different lead suppliers (view the complete checklist <a href="http://lmhelp.velocify.com/hc/en-us/articles/201364324-Current-List-of-Integrated-Lead-Source-Providers">here</a>). From there you possibly can distribute results in your salespeople and place them right into a marketing campaign that features automated texts and emails, in addition to scheduled calls.</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Whereas all three companies have name studies, Five9 has the perfect reporting engine. There’s over 100 normal studies protecting particulars about your contacts, brokers, campaigns, and extra (<a href="http://webapps.five9.com/call-center-software/features/call-center-reporting.htm">read more here</a>).<br />One of many distinctive options is the built-in e mail consumer. Five9 not solely allows you to ship and obtain emails from their on-line dashboard, however it may well scan incoming emails for key phrases and decide the class, temper or urgency of the message. That is particularly useful for customer support brokers. Five9 can recommend sources or scripted responses primarily based on key phrases or phrases within the message. There’s additionally silent name monitoring for supervisors to pay attention to calls.</p></div></div><div class="bg-section"><h4>Ease Of Use / Setup</h4><p>Every of those applications are web-based, so that you don’t want to put in any software program. Nor do you want any extra  in addition to a headset (or for Velocify, your telephone). By and enormous, customers discovered the setup course of to be easy for all three applications. Nonetheless, a number of famous challenges establishing integrations.</p></div><div class="bg-section"><h4>Integrations</h4><p>One thing that makes auto dialers such highly effective instruments is the flexibility to import leads and call data from a CRM or Assist Desk program. Every of those auto dialers assist some integrations. Right here’s how they evaluate:</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire hyperlinks with Salesforce, SugarCRM and most different CRM techniques. Integrations are arrange manually by importing a spreadsheet to CallFire, so so long as your CRM can export contacts as an excel sheet, you’re good to go. The draw back is you’ll have to do that earlier than every marketing campaign as a way to have all the most recent contacts in your system. (<a href="https://www.callfire.com/blog/2010/04/12/how-to-interface-callfire%25e2%2580%2599s-cloud-call-center-with-your-web-based-crm">Read more here</a>)</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify has a decent integration with Salesforce that permits you to dial straight from the CRM. They don’t combine with every other CRMs, nonetheless, or Assist Desk applications. Since Velocify’s foremost product is a lead supervisor, they combine with tons of of lead sources, like Zillow, InsureMeHealth, Credit score.com and extra. (View the complete checklist <a href="http://lmhelp.velocify.com/hc/en-us/articles/201364324-Current-List-of-Integrated-Lead-Source-Providers">here</a>)</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 can
hyperlink with Salesforce, Oracle, NetSuite and ZenDesk. Like Velocify, these are 2-way integrations so any notes you enter a few name will probably be routinely captured in your CRM. (<a href="http://www.five9.com/products/application-integration/crm-integration">Read more here</a>)</p></div></div><div class="bg-section"><h4>Help</h4><div class="bg-item"><p><a href="https://www.callfire.com/"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>Telephone and Electronic mail assist is obtainable Monday to Friday, from 6am to 6pm PST. Their <a href="https://www.callfire.com/help">help center</a>consists of articles, movies and dwell or pre-recorded webinars.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Telephone and Electronic mail assist is obtainable Monday to Friday, from 6am to 6pm PST. There’s additionally a <a href="http://lmhelp.velocify.com/hc/en-us">help center</a> with articles, movies, FAQs, webinars and coaching courses you possibly can join.</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Telephone and Electronic mail assist is obtainable 24/7. The Five9<a href="http://www.five9.com/resources">resource center</a> additionally has movies and webinars you possibly can join.</p></div></div><div class="bg-section"><h4>The Backside Line</h4><p>Of all of the companies we checked out, CallFire gives options which might be most useful to small enterprise. Progressive dialing and “Voice Broadcast” (which name blasting with a pre-recorded message) are what most companies are on the lookout for after they consider an auto dialer. CallFire additionally has the perfect pricing and offers their very own VoIP telephone service, so that you don’t have to make use of up minutes on one other plan.</p></div></div>