<header class="entry-header"><h1 class="entry-title">Auto Dialer {Software|Software program} {Review|Evaluate|Evaluation|Assessment|Overview}: Who’s the {Best|Greatest|Finest}?</h1><p class="entry-meta"><span class="entry-author">By <a class="entry-author-link" href="http://fitsmallbusiness.com/author/jeremymarsan/" rel="author"><span class="entry-author-name">Jeremy Marsan</span></a></span> <time class="entry-time" datetime="2015-07-16T14:42:32+00:00">on July 16, 2015</time> | <span class="entry-categories"><a href="http://fitsmallbusiness.com/category/buyers-guide/" rel="category tag">Buyers Guide</a>, <a href="http://fitsmallbusiness.com/category/sales-marketing/" rel="category tag">Sales &amp; Marketing</a></span> | <span class="entry-comments-link"><a href="http://fitsmallbusiness.com/auto-dialer-software-review/#comments">Comments (2)</a></span></p></header><div class="entry-content"><p>Auto Dialing is a catch-all {term|time period} for {systems|methods|techniques|programs} that {help you|assist you to|allow you to|enable you to|assist you|make it easier to|show you how to|provide help to|aid you|enable you} ring {a list|an inventory|a listing} of {phone|telephone|cellphone} numbers. The premise {is simple|is straightforward|is easy}, {but|however} {they actually|they really} differ {a lot|lots|so much|quite a bit|rather a lot|loads} in how they {manage|handle} calls, {whether|whether or not} or not {they provide|they supply} {phone|telephone|cellphone} service and what {advanced|superior} {features|options} {they offer|they provide}. {In this|On this} auto dialer {software|software program} {review|evaluate|evaluation|assessment|overview} {we look|we glance} at {3|three} of {the top|the highest} {services|providers|companies} and {compared|in contrast} their {price|worth|value}, {features|options} and {functionality|performance}. See our {recommendation|suggestion|advice} {below|under|beneath} {along with|together with} {a detailed|an in depth} {comparison|comparability}:</p><h2><b>{Best|Greatest|Finest} Auto Dialer {Software|Software program} For Small {Businesses|Companies}: <a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank">CallFire</a></b></h2><p>We {Recommend|Advocate|Suggest} <a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank">CallFire</a> as {the best|one of the best|the most effective|the perfect|the very best} auto dialer for small {businesses|companies} {because|as a result of} {they are|they're} {the most|probably the most|essentially the most} {affordable|reasonably priced|inexpensive}, {they provide|they supply} VoIP {phone|telephone|cellphone} service {directly|immediately|instantly|straight} {and because|and since} {they are|they're} {the only|the one} service {that lets you|that allows you to|that permits you to} {talk|speak|discuss} on the {phone|telephone|cellphone} {as well as|in addition to} “{call|name} blast” with a pre-recorded message.</p><p><a class="button" href="https://www.callfire.com/?a_aid=fitsmallbusiness">Visit CallFire</a></p><p>Auto Dialer {Summary|Abstract} {Comparison|Comparability} {Table|Desk}</p><table id="tablepress-292" class="tablepress tablepress-id-292"><thead><tr class="row-1 odd"><th class="column-1"> </th><th class="column-2"><div><a href="http://fitsmallbusiness.com/goto/48301-2/" rel="nofollow">CallFire</a></div></th><th class="column-3"><div><a href="http://www.velocify.com/" rel="nofollow">Velocify</a></div></th><th class="column-4"><div><a href="http://www.five9.com/" rel="nofollow">Five9</a></div></th></tr></thead><tbody class="row-hover"><tr class="row-2 even"><td class="column-1"><div><b><br />{Price|Worth|Value} of Base <br />{Package|Package deal|Bundle}</b></div></td><td class="column-2"><div><br />${0|zero}/month<br /><br />5 cents/minute <br />(all {phone|telephone|cellphone} {charges|costs|expenses|fees|prices} <br />included)</div></td><td class="column-3"><div><br />$100/{user|consumer|person}/month<br /><br />1.5 cents/minute<br />({phone|telephone|cellphone} service {charges|costs|expenses|fees|prices} <br />not included)</div></td><td class="column-4"><div><br />$185/{user|consumer|person}/month<br /><br />(all {phone|telephone|cellphone} {charges|costs|expenses|fees|prices} <br />included)</div></td></tr><tr class="row-3 odd"><td class="column-1"><div><b><br />{Can you|Are you able to} {also|additionally} use <br />as your {primary|main|major} <br />{phone|telephone|cellphone} service?</b></div></td><td class="column-2"><div>{Yes|Sure}</div></td><td class="column-3"><div>No</div></td><td class="column-4"><div>{Yes|Sure}</div></td></tr><tr class="row-4 even"><td class="column-1"><div><b>Dial Patterns</b></div></td><td class="column-2"><div><br />Progressive <br />Dialing</div></td><td class="column-3"><div><br />Preview <br />Dialing</div></td><td class="column-4"><div><br />Preview Dialing<br />Progressive Dialing<br />Predictive Dialing</div></td></tr><tr class="row-5 odd"><td class="column-1"><div><b><br />{Can you|Are you able to} play <br />a pre-recorded <br />message?</b></div></td><td class="column-2"><div><br />{Yes|Sure}, {and you can|and you may|and you'll} {call|name} {automatically|mechanically|routinely|robotically}</div></td><td class="column-3"><div><br />{Yes|Sure}, {but|however} {you have to|you need to|you must|it's a must to|it's important to} manually {start|begin} {each|every} {call|name}</div></td><td class="column-4"><div><br />No</div></td></tr><tr class="row-6 even"><td class="column-1"><div><b><br />Can {you leave|you allow|you permit} <br />a pre-recorded <br />voicemail?</b></div></td><td class="column-2"><div><br />{Yes|Sure}</div></td><td class="column-3"><div><br />{Yes|Sure}</div></td><td class="column-4"><div><br />{Yes|Sure}</div></td></tr><tr class="row-7 odd"><td class="column-1"><div><b>{Additional|Further|Extra} <br />{Features|Options}</b></div></td><td class="column-2"><div><br />- Mass Texting<br />- {Keyword|Key phrase} Campaigns<br />- {Call|Name} Recording</div></td><td class="column-3"><div><br />- {Email|E-mail|E mail|Electronic mail} {Tools|Instruments}<br />- Mass Texting<br />- Lead {Capture|Seize}<br />- {Call|Name} Recording</div></td><td class="column-4"><div><br />- {Email|E-mail|E mail|Electronic mail} {Tools|Instruments}<br />- {Call|Name} Recording<br />- Supervisor Monitoring</div></td></tr><tr class="row-8 even"><td class="column-1"><div><b>Integrations</b></div></td><td class="column-2"><div>Salesforce, <br />SugarCRM {and many|and lots of|and plenty of} <br />others</div></td><td class="column-3"><div>Salesforce, Zillow, <br />DocuSign and {more|extra}</div></td><td class="column-4"><div>Salesforce, Zendesk <br />{and a few|and some} others</div></td></tr><tr class="row-9 odd"><td class="column-1"><div><b>{Support|Help|Assist}</b></div></td><td class="column-2"><div>Monday to Friday<br />6am to 6pm PST<br /><br />{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail}</div></td><td class="column-3"><div>Monday to Friday 6am to 6pm PST<br /><br />{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail}</div></td><td class="column-4"><div>24/7<br /><br />{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail}</div></td></tr><tr class="row-10 even"><td class="column-1"><div><b>{Learn|Study|Be taught} {More|Extra}</b></div></td><td class="column-2"><div><a href="http://fitsmallbusiness.com/goto/48301-2/" rel="nofollow">www.CallFire.com</a></div></td><td class="column-3"><div><a href="http://www.velocify.com/" rel="nofollow">Velocify.com</a></div></td><td class="column-4"><div><a href="http://www.five9.com/" rel="nofollow">Five9.com</a></div></td></tr></tbody></table><div class="bg-section"><h4>Why We {Recommend|Advocate|Suggest} CallFire {as the|because the} {Best|Greatest|Finest} Auto Dialer For Small {Businesses|Companies}</h4><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness" target="_blank"><img class="aligncenter wp-image-13224 size-medium" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/CallFire_Logo-300x106.png" alt="CallFire_Lo
go" width="300" height="106" /></a></p><p>CallFire {gives|provides|offers} you {loads of|a great deal of} calling and {marketing|advertising|advertising and marketing} {tools|instruments} for a {price|worth|value} that’s {much|a lot} {lower|decrease} than their {competitors|rivals|opponents}. Their pricing is scalable: There’s a pay-as-you-go plan that’s 5 cents a minute, or {you can get|you will get|you may get} 90 hours of {call|name} time for {a fixed|a hard and fast|a set} $199/month.</p><p>{Some of the|A few of the|A number of the|Among the} {unique|distinctive} {things|issues} they do {is they|is that they} {let you|allow you to} play callers a pre-recorded message. This “Voice Broadcast” {feature|function|characteristic} is {something|one thing} {you can|you'll be able to|you possibly can|you may} setup and run {automatically|mechanically|routinely|robotically}, {so you|so that you} don’t {have to|need to|should|must} {call|name} {each|every} {number|quantity} manually to get the message out. {They also|Additionally they|In addition they} {offer|supply|provide} {text|textual content} blasting and {a unique|a singular|a novel} {text|textual content} {marketing|advertising|advertising and marketing} service {that lets you|that allows you to|that permits you to} run campaigns {such as|similar to|corresponding to|comparable to|akin to|reminiscent of|resembling|equivalent to} <i>“{Text|Textual content} ICECREAM to 55555 for {more|extra} {information|info|data}.”</i></p><p>CallFire is a VoIP {provider|supplier} {as well as|in addition to} an auto dialer, so {phone|telephone|cellphone} service is {built|constructed} into their pricing. {If you want to|If you wish to} use CallFire as your {main|primary|major|principal|most important|foremost|fundamental|essential|important|predominant} service {provider|supplier} {you can|you'll be able to|you possibly can|you may} even {rent|lease|hire} {phone|telephone|cellphone} numbers and take incoming calls.</p><p><a class="button" href="https://www.callfire.com/?a_aid=fitsmallbusiness">Visit CallFire</a></p></div><div class="bg-section"><h4>When to Use Five9?</h4><p><a href="http://www.five9.com/" target="_blank"><img class="aligncenter size-medium wp-image-13215" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/D5o-A3Vk_400x400-2-300x145.jpeg" alt="D5o-A3Vk_400x400 (2)" width="300" height="145" /></a></p><p>Five9 {offers|provides|presents|gives|affords} {more|extra} {advanced|superior} auto dialing {features|options}. {In particular|Particularly|Specifically}, there’s predictive dialing, which {can be|could be|may be|might be|will be} {helpful|useful} in {a larger|a bigger} {office|workplace} with {a lot of|lots of|plenty of|loads of|numerous|a whole lot of|a number of|a variety of|quite a lot of} {call|name} {agents|brokers}. The dialer goes {through|via|by way of|by means of|by} {a list|an inventory|a listing} of numbers and waits for {somebody|someone|anyone|any person|any individual} {to actually|to truly|to really} {pick|decide|choose} up {before|earlier than} connecting an agent. {Dead|Lifeless|Useless} numbers and answering machines are skipped, {which can|which may|which might} save your {agents|brokers} {a lot of|lots of|plenty of|loads of|numerous|a whole lot of|a number of|a variety of|quite a lot of} time.</p><p>The {downside|draw back} to Five9 is {the higher|the upper} {price tag|price ticket}: It {starts|begins} at $185/{user|consumer|person}/month for {basic|primary|fundamental} service. {That same|That very same} {amount|quantity} can go {much|a lot} {further|additional} with CallFire.</p><p><a class="button" href="http://fitsmallbusiness.com/auto-dialer-software-review/#">Visit Five9</a></p></div><div class="bg-section"><h4>How Auto Dialing Works</h4><div id="works">There are 2 {ways|methods} {to use|to make use of} an auto dialer: {You can|You'll be able to|You possibly can|You may} {go through|undergo} {a list|an inventory|a listing} of {phone|telephone|cellphone} numbers and {leave|depart|go away} a pre-recorded message, or {you can|you'll be able to|you possibly can|you may} {speak|converse|communicate} {directly|immediately|instantly|straight} on the {phone|telephone|cellphone} with {clients|shoppers|purchasers}.</div><p>The latter {option|choice|possibility} makes it {easier|simpler} to {call|name} {a long|an extended|a protracted} {list|listing|record|checklist} of leads and {keeps|retains} {sales|gross sales} {teams|groups} {better|higher} organized. Auto dialers {can also|also can|can even|may also|may} {link|hyperlink} {with your|together with your|along with your} CRM to {display|show} contact {information|info|data}, notes and {other|different} {details|particulars} {about the|concerning the|in regards to the} lead or {client|shopper|consumer}, so it removes {the hassle|the effort|the trouble} of {finding|discovering} notes {before|earlier than} a {call|name}.</p><p>{Pretty|Fairly} {simple|easy} {right|proper}? Not {so much|a lot}. Auto dialers differ {a lot|lots|so much|quite a bit|rather a lot|loads} in how they {go through|undergo} {a list|an inventory|a listing} of numbers: Some will {automatically|mechanically|routinely|robotically} ring one {number|quantity} after {the next|the subsequent|the following}, {while|whereas} others give {agents|brokers} {control|management} over when {to start|to start out|to begin} (or skip) {the call|the decision}. There’s {3|three} {main|primary|major|principal|most important|foremost|fundamental|essential|important|predominant} dialing {methods|strategies} ({also known as|also called|also referred to as|often known as} dial patterns) {that actually|that really|that truly} make {a big|an enormous|a giant} {difference|distinction} in how your {team|group|staff|workforce|crew} {functions|features|capabilities}.</p><ul><li><strong>Preview Dialing</strong> {gives|provides|offers} the agent {the most|probably the most|essentially the most} {control|management}. The system {shows|exhibits|reveals} you the {number|quantity} {and contact|and get in touch with|and make contact with|and call|and phone|and speak to} {information|info|data} ({including|together with} CRM {records|data|information}) first, then {you can|you'll be able to|you possibly can|you may} {click|click on} to dial or {pass|move|cross|go} onto {the next|the subsequent|the following} {number|quantity}.</li></ul><ul><li><strong>Progressive Dialing</strong> is like preview dialing {except|besides} the {phone|telephone|cellphone} will ring {automatically|mechanically|routinely|robotically} after a preset {amount of time|period of time}. {You still|You continue to} get 20 seconds or so to view contact {information|info|data}.</li></ul><ul><li><strong>Predictive Dialing</strong> saves you {the most|probably the most|essentially the most} time. The system goes down the {list|listing|record|checklist}, dialing {each|every} {number|quantity}, and {only|solely} notifies you when {somebody|someone|anyone|any person|any individual} picks up. This frees up all {that time|that point} spent dialing leads that don’t {answer|reply}. The {downside|draw back} is you go into {the call|the decision} blind {since you|because you} don’t get to preview contact {information|info|data}. {Also|Additionally}, you run {the risk|the danger|the chance} of {missing|lacking} calls if {somebody|someone|anyone|any person|any individual} {answers|solutions} {but|however} {all your|all of your} {agents|brokers} are busy.</li></ul><p>{This is|That is} the gist of auto dialing. CallFire {uses|makes use of} progressive dialing, Velocify {uses|makes use of} preview dialing and Five9 {lets you|allows you to|enables you to|permits you to|helps you to} {choose|select} between {the 3|the three}.</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/
06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire {uses|makes use of} the progressive dialing {pattern|sample}. {Phone|Telephone|Cellphone} service is {provided|offered|supplied} by CallFire, {so you|so that you} {just|simply} {need to|have to|must} hookup a headset to your {computer|pc|laptop} and {you can make|you can also make|you may make} calls straight from their {online|on-line} dashboard.</p><p> </p><p>{You can also|You may also|You can even|It's also possible to|You may as well|You can too|You too can} play pre-recorded messages to {clients|shoppers|purchasers}, which is {something|one thing} {you can|you'll be able to|you possibly can|you may}’t do with {the other|the opposite} {services|providers|companies}. With this {feature|function|characteristic}, you {record|document|report|file} your message, enter the {list|listing|record|checklist} of numbers and the system does {all the|all of the} work. {If you want to|If you wish to} give {clients|shoppers|purchasers} {the opportunity|the chance} {to respond to|to answer|to reply to} the message, {you can|you'll be able to|you possibly can|you may} create a “Press 1” {option|choice|possibility} – i.e. <i>“Press 1 to reschedule your appointment,”</i> {which would|which might} {connect|join} the caller to {somebody|someone|anyone|any person|any individual} at {your business|your small business|your corporation|your enterprise|what you are promoting|your online business}.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify {uses|makes use of} the preview dialing {pattern|sample}. {They do not|They don't} {provide|present} {phone|telephone|cellphone} service themselves, {but|however} they do {integrate|combine} with {providers|suppliers}. {When you|Whenever you|If you|Once you|While you} {click|click on} {to begin|to start} a {call|name}, your {phone|telephone|cellphone} will ring and {it will be|it is going to be|will probably be|it will likely be} Velocify making the outgoing {call|name} to the lead.</p><p>Velocify does {let you|allow you to} play pre-recorded messages to {clients|shoppers|purchasers}, {but|however} {you have to|you need to|you must|it's a must to|it's important to} manually ring {each|every} {number|quantity} and press a button to play the message.</p><p> </p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 {lets you|allows you to|enables you to|permits you to|helps you to} {choose|select} between preview, progressive and predictive dialing. Of {the 3|the three}, {they are|they're} {the only|the one} service {to offer|to supply} predictive dialing. Like CallFire, {they provide|they supply} {phone|telephone|cellphone} service for you, {however|nevertheless|nonetheless} {you cannot|you can't|you can not} play pre-recorded messages to {clients|shoppers|purchasers}.</p></div></div><div class="bg-section"><h4>{Price|Worth|Value}</h4><div id="price">Let’s say {you have|you've|you could have|you've got|you might have|you will have|you've gotten|you have got|you may have} {3|three} {agents|brokers} who {need|want} 10 hours of {call|name} time per week {each|every} (or 120 hours {total|complete|whole} {per month|per thirty days|per 30 days|monthly}):</div><p>CallFire {would be|can be|could be} {the cheapest|the most cost effective|the most affordable} at $284/month. Velocify {would be|can be|could be} {in the|within the} {middle|center} at $408/month (excluding {phone|telephone|cellphone} service) and Five9 {would be|can be|could be} {the most expensive|the costliest|the most costly} at $555/month.</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire has {4|four} {different|totally different|completely different} plans {depending|relying} on the {number of|variety of} minutes (or {text|textual content} messages) you {need|want} {per month|per thirty days|per 30 days|monthly}. The pay-as-you-go plan is 5 cents per minute or {text|textual content} with no {monthly|month-to-month} {fee|payment|charge|price}. The Lite plan {gives|provides|offers} you 2,500 minutes for $99/month, the Startup plan {gives|provides|offers} you 5,500 minutes for $199/month and the {Pro|Professional} plan {gives|provides|offers} you 20,00{0|zero} minutes for $599/month. {Additional|Further|Extra} minutes {purchased|bought} are {at the|on the} plan {credit|credit score} {price|worth|value}.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify {starts|begins} at $100/{user|consumer|person}/month. {Unlike|In contrast to|Not like} {the other|the opposite} {services|providers|companies}, Velocify {does not|doesn't} {include|embrace|embody} {phone|telephone|cellphone} service, so {you have to|you need to|you must|it's a must to|it's important to} {factor in|think about|consider} that {cost|value|price} as {well|properly|nicely|effectively}. {Despite|Regardless of} this {fact|reality|truth}, Velocify {also|additionally} {charges|costs|expenses|fees|prices} 1.5 cents/minute to {cover|cowl} {the cost of|the price of} transferring {the call|the decision}.</p><p>{You can|You'll be able to|You possibly can|You may} {upgrade|improve} to their {advanced|superior} “Lead {Manager|Supervisor}” or “Dial IQ” for $35 and $20/{user|consumer|person}/month respectively. {This gives|This provides|This offers} you {additional|further|extra} {tools|instruments} like automated SMS texting, interactive {call|name} menus and {more|extra}. (<a href="http://velocify.com/products/pricing-editions/">read more here</a>)</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 {does not|doesn't} publicly {list|listing|record|checklist} pricing, {but|however} we do know their outbound calling service, which is what you {need|want} {if you want|if you would like|if you
'd like|if you need|in order for you} the auto dialer, {starts|begins} at $185/{user|consumer|person}/month.</p></div></div><div class="bg-section"><h4>{Features|Options}</h4><p>All {3|three} {of these|of those} {services|providers|companies} {offer|supply|provide} these {advanced|superior} {features|options}:</p><ul><li><b>Auto-voicemail</b>. {When you|Whenever you|If you|Once you|While you} {reach|attain} a caller’s mailbox, {you can|you'll be able to|you possibly can|you may} {click|click on} to play a pre-recorded voicemail message, {rather|quite|somewhat|slightly|fairly|relatively|moderately|reasonably} than {have to|need to|should|must} repeat {the same|the identical} message {over and over again|again and again|time and again|over and over}. With all these {systems|methods|techniques|programs} {besides|apart from|in addition to|moreover} CallFire {this is a|this can be a|it is a} {manual|guide|handbook} {process|course of}. {You have to|You need to|You must|It's a must to|It's important to} {wait for|await|anticipate|look forward to|watch for|look ahead to} {the call|the decision} to ring and press a button {when you|whenever you|if you|once you|while you} {reach|attain} the voicemail.</li><li><b>{Call|Name} Recording. </b>{Automatically|Mechanically|Routinely|Robotically} {record|document|report|file} {phone|telephone|cellphone} calls so {you can|you'll be able to|you possibly can|you may} {go back|return} and {listen to|take heed to|hearken to} them later. {This is|That is} {something|one thing} {you can|you'll be able to|you possibly can|you may} {turn on|activate} and off, {so you|so that you} don’t {have to|need to|should|must} {record|document|report|file} all {phone|telephone|cellphone} calls {all the time|on a regular basis}.</li><li><b>{Call|Name} {Reports|Reviews|Stories|Studies|Experiences}. </b>View {reports|reviews|stories|studies|experiences} {on your|in your} calls, {including|together with} {talk|speak|discuss} time per agent, {call|name} success {rate|price|fee|charge} and {more|extra}.</li></ul><p>{Besides|Apart from|In addition to|Moreover} that, {each|every} {of these|of those} {services|providers|companies} have {unique|distinctive} {additional|further|extra} {features|options}. In a nutshell, Callfire has {text|textual content} (SMS) {marketing|advertising|advertising and marketing} {tools|instruments}, Velocify has {strong|robust|sturdy} lead {management|administration} for salespeople and Five9 has {great|nice} {email|e-mail|e mail|electronic mail} {tools|instruments} for {customer service|customer support} reps.</p><p> </p><p> </p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire has many {additional|further|extra} communication and {marketing|advertising|advertising and marketing} {features|options}. {You can|You'll be able to|You possibly can|You may} mass-text {clients|shoppers|purchasers}, which works {just like|identical to|similar to} mass-calling them with a pre-recorded message. {You can|You'll be able to|You possibly can|You may} even {set up|arrange} promotional campaigns {where|the place} callers {send|ship} a {text|textual content} {for more info|for more information} – i.e. <i>“{Text|Textual content} ICECREAM to 55555 {to find|to seek out|to search out} our {current|present} location.” </i>It {costs|prices} {an additional|a further|an extra} {fee|payment|charge|price} to “{rent|lease|hire}” a {keyword|key phrase}, {but the|however the} {price|worth|value} {is only|is simply|is just|is barely} between $10 and $25.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>The Velocify auto dialer {is actually|is definitely} an add on to their lead {management|administration} system. This product aggregates leads from {many different|many various|many alternative} {systems|methods|techniques|programs}, {including|together with} webforms, {marketing|advertising|advertising and marketing} automation {systems|methods|techniques|programs} {and many|and lots of|and plenty of} {other|different} lead {providers|suppliers} (view {the full|the complete|the total} {list|listing|record|checklist} <a href="http://lmhelp.velocify.com/hc/en-us/articles/201364324-Current-List-of-Integrated-Lead-Source-Providers">here</a>). From there {you can|you'll be able to|you possibly can|you may} distribute {leads to|results in} your salespeople and place them {into a|right into a} {campaign|marketing campaign} {that includes|that features} automated texts and emails, {as well as|in addition to} scheduled calls.</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>{While|Whereas} all {3|three} {services|providers|companies} have {call|name} {reports|reviews|stories|studies|experiences}, Five9 has {the best|one of the best|the most effective|the perfect|the very best} reporting engine. There’s over 100 {standard|normal|commonplace|customary} {reports|reviews|stories|studies|experiences} {covering|overlaying|masking|protecting} {details|particulars} about your contacts, {agents|brokers}, campaigns, and {more|extra} (<a href="http://webapps.five9.com/call-center-software/features/call-center-reporting.htm">read more here</a>).<br />{One of the|One of many} {unique|distinctive} {features|options} is the {integrated|built-in} {email|e-mail|e mail|electronic mail} {client|shopper|consumer}. Five9 not {only|solely} {lets you|allows you to|enables you to|permits you to|helps you to} {send|ship} and {receive|obtain} emails from their {online|on-line} dashboard, {but|however} {it can|it could|it could possibly|it may|it may possibly|it might|it could actually|it will probably|it will possibly|it may well|it might probably} scan incoming emails for {keywords|key phrases} and {determine|decide} the {category|class}, {mood|temper} or urgency of the message. {This is|That is} {especially|particularly} {helpful|useful} for {customer service|customer support} {agents|brokers}. Five9 can {suggest|recommend|counsel} {resources|assets|sources} or scripted responses {based|based mostly|primarily based} on {keywords|key phrases} or phrases {in the|within the} message. There’s {also|additionally} silent {call|name} monitoring for supervisors to {listen in on|pay attention to|eavesdrop on} calls.</p></div></div><div class="bg-section"><h4>Ease Of Use / Setup</h4><p>{Each|Every} {of these|of those} {programs|packages|applications} are web-based, {so you|so that you} don’t {need|want} {to install|to put in} any {software|software program}. Nor {do you need|do you want} any {additional|further|extra} {hardware} {besides|apart from|in addition to|moreover} a headset (or for Velocify, your {phone|telephone|cellphone}). By {and large|and enormous|and huge}, {users|customers} {found|discovered} the setup {process|course of} to be {simple|easy} for al
l {3|three} {programs|packages|applications}. {However|Nevertheless|Nonetheless}, {a few|a couple of|a number of|just a few} {noted|famous} challenges {setting up|establishing|organising} integrations.</p></div><div class="bg-section"><h4>Integrations</h4><p>{Something|One thing} that makes auto dialers such {powerful|highly effective} {tools|instruments} is {the ability|the power|the flexibility} to import leads {and contact|and get in touch with|and make contact with|and call|and phone|and speak to} {information|info|data} from a CRM or {Help|Assist} Desk program. {Each|Every} {of these|of those} auto dialers {support|help|assist} some integrations. {Here|Right here}’s how they {compare|examine|evaluate}:</p><div class="bg-item"><p><a href="https://www.callfire.com/?a_aid=fitsmallbusiness"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>CallFire {links|hyperlinks} with Salesforce, SugarCRM and most {other|different} CRM {systems|methods|techniques|programs}. Integrations are {set up|arrange} manually by importing a spreadsheet to CallFire, so {as long as|so long as} your CRM can export contacts as an excel sheet, you’re good to go. The {downside|draw back} is you’ll have {to do this|to do that} {before|earlier than} {each|every} {campaign|marketing campaign} {in order to|so as to|to be able to|with a view to|in an effort to|with a purpose to|as a way to|with the intention to} have all {the latest|the newest|the most recent} contacts in your system. (<a href="https://www.callfire.com/blog/2010/04/12/how-to-interface-callfire%25e2%2580%2599s-cloud-call-center-with-your-web-based-crm">Read more here</a>)</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>Velocify has {a tight|a decent|a good} integration with Salesforce {that lets you|that allows you to|that permits you to} dial straight from the CRM. They don’t {integrate|combine} with {any other|another|some other|every other} CRMs, {however|nevertheless|nonetheless}, or {Help|Assist} Desk {programs|packages|applications}. Since Velocify’s {main|primary|major|principal|most important|foremost|fundamental|essential|important|predominant} product is a lead {manager|supervisor}, they {integrate|combine} with {hundreds|lots of|tons of|a whole lot|a whole bunch} of lead sources, like Zillow, InsureMeHealth, {Credit|Credit score}.com and {more|extra}. (View {the full|the complete|the total} {list|listing|record|checklist} <a href="http://lmhelp.velocify.com/hc/en-us/articles/201364324-Current-List-of-Integrated-Lead-Source-Providers">here</a>)</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>Five9 can {link|hyperlink} with Salesforce, Oracle, NetSuite and ZenDesk. Like Velocify, these are 2-way integrations so any notes you enter {about a|a few|a couple of} {call|name} {will be|shall be|might be|will probably be|can be|will likely be} {automatically|mechanically|routinely|robotically} captured in your CRM. (<a href="http://www.five9.com/products/application-integration/crm-integration">Read more here</a>)</p></div></div><div class="bg-section"><h4>{Support|Help|Assist}</h4><div class="bg-item"><p><a href="https://www.callfire.com/"><img class="alignleft wp-image-13221" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/callfire-150x150.jpg 150w" alt="callfire" width="200" height="200" /></a>{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail} {support|help|assist} {is available|is out there|is on the market|is obtainable|is accessible|is offered} Monday to Friday, from 6am to 6pm PST. Their <a href="https://www.callfire.com/help">help center</a>{includes|consists of|contains} articles, {videos|movies} and {live|stay|reside|dwell} or pre-recorded webinars.</p></div><div class="bg-item"><p><a href="http://velocify.com/"><img class="alignleft wp-image-13223" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Velocify-150x150.jpg 150w" alt="Velocify" width="200" height="200" /></a>{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail} {support|help|assist} {is available|is out there|is on the market|is obtainable|is accessible|is offered} Monday to Friday, from 6am to 6pm PST. There’s {also|additionally} a <a href="http://lmhelp.velocify.com/hc/en-us">help center</a> with articles, {videos|movies}, FAQs, webinars and {training|coaching} {classes|courses|lessons} {you can|you'll be able to|you possibly can|you may} {sign up for|join}.</p></div><div class="bg-item"><p><a href="http://www.five9.com/"><img class="alignleft wp-image-13222" src="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg" sizes="(max-width: 200px) 100vw, 200px" srcset="http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9.jpg 200w, http://9euq711fk3n2n99up150iwbpc3.wpengine.netdna-cdn.com/wp-content/uploads/2015/06/Five9-150x150.jpg 150w" alt="Five9" width="200" height="200" /></a>{Phone|Telephone|Cellphone} and {Email|E-mail|E mail|Electronic mail} {support|help|assist} {is available|is out there|is on the market|is obtainable|is accessible|is offered} 24/7. The Five9<a href="http://www.five9.com/resources">resource center</a> {also|additionally} has {videos|movies} and webinars {you can|you'll be able to|you possibly can|you may} {sign up for|join}.</p></div></div><div class="bg-section"><h4>The {Bottom|Backside} Line</h4><p>Of {all the|all of the} {services|providers|companies} we {looked at|checked out}, CallFire {offers|provides|presents|gives|affords} {features|options} {that are|which are|which might be|which can be} most {helpful|useful} to small {business|enterprise}. Progressive dialing and “Voice Broadcast” (which {call|name} blasting with a pre-recorded message) are what most {businesses|companies} are {looking for|in search of|on the lookout for|searching for} {when they|once they|after they} {think of|consider} an auto dialer. CallFire {also|additionally} has {the best|one of the best|the most effective|the perfect|the very best} pricing and {provides|offers|supplies|gives} {their own|their very own} VoIP {phone|telephone|cellphone} service, {so you|so that you} don’t have {to use|to make use of} up minutes on {another|one other} plan.</p></div></div>